Guide

Administrative Shrinkage Prevention

As detailed in our research, the majority of unknown loss is administrative error, not theft. Fix your processes before you buy more cameras.

Mandatory Receiving Protocols

No Blind Receiving: The person unboxing must physically count every unit and check it against the packing slip.
Immediate POS Entry: Inventory is not considered "received" until it is successfully committed to the POS database. Do not put items on the floor before this happens.
Discrepancy Log: If a vendor shorts you 2 units, log it immediately. If you accept the invoice without noting the short, you have instantly created 2 units of shrinkage.

Register Protocols

Improperly processing returns (e.g., refunding the money but forgetting to return the item to inventory in the system) is a massive source of error. Institute strict register training and require manager approval for returns over a certain dollar amount to enforce process adherence.